Privacy, plainly spoken.

01 / What we collect

The details that make a purchase possible.

When you place an order, we use the name, email address, delivery address, and order details you provide to process and deliver it. When you create an account, we use your sign-in details to keep that account available to you.

If you contact customer care, we keep the message and the information needed to answer it and understand the history of your enquiry.

02 / Why we use it

Only for useful, honest reasons.

• To take payment, confirm your order, and arrange delivery.
• To provide customer support and resolve problems.
• To keep our shop, account area, and security working properly.
• To understand how people use the site and improve the experience.

Where we send marketing, we do so with the appropriate permission and every message includes a way to stop receiving it.

03 / Payments and sharing

Your information travels carefully.

Payment details are handled by our payment service provider during checkout. Mediterranium does not need to keep your full card number to fulfil your order.

We share the information needed for delivery, payment, site hosting, and customer support with trusted providers who process it on our behalf. We do not sell your personal information to another business.

04 / Cookies

Small files, explained.

Our site may use essential cookies or similar storage to keep the basket, account, security, and preferences working. We may also use limited analytics to understand site performance. You can manage cookies through your browser settings; restricting essential storage may affect how the shop works.

05 / Your choices

You remain in control.

You can ask to access, correct, or delete personal information we hold about you, or ask us to limit how it is used where the law allows. You can also opt out of marketing at any time. To make a request, email hello@mediterranium.co.uk.

We keep information only for as long as it is needed for the purpose it was collected, including accounting, legal, and dispute-resolution requirements.

06 / Questions

Ask us directly.

Privacy notices should not feel like a maze. If something here is unclear, or you would like a copy of the fuller information relevant to your situation, our customer care team will help.